Refund and Returns Policy - fashionfield.pro

Overview

Fashion Field LLC offers a 30-day refund and returns policy for all autumn apparel purchases. To be eligible, items must be unworn, unwashed, and in original condition with all tags attached. Returns initiated after 30 days of delivery will not be accepted.

Return Address

Send returns to:
Fashion Field LLC
1120 S Chelton Rd Apt 412
Colorado Springs, CO 80910
USA

Non-Returnable Items

Final sale items (marked “Final Sale”)
Items without original tags or packaging
Customized or personalized apparel
Used or damaged goods due to customer error

Return Process

Email support@fashionfield.pro with your order number and reason for return.
Obtain a Return Authorization (RA) number within 2 business days.
Ship items with RA number clearly labeled on the package.
Refunds will be processed within 5–7 business days of inspection.

Partial Refunds

Partial refunds may apply if:

Items show signs of use or damage not caused by us
Returns are received beyond 30 days
Original tags/packaging are missing

Shipping Costs

Customers cover return shipping fees unless the return is due to a defect or incorrect item.
Original shipping costs are non-refundable unless an error was made by Fashion Field LLC.

Late Refunds

If a refund is overdue:

Check your payment statement.
Contact your credit card provider.
Email support@fashionfield.pro with your order details.

Exchanges

We replace defective or damaged items only. Email support@fashionfield.pro to initiate an exchange, then ship the item to the address above.

Gift Returns

Gift-marked orders: Receive a gift credit via mail upon return receipt.
Non-gift orders: Refunds are issued to the original purchaser.

Shipping Tips

Use trackable shipping for items over $100 (uninsured returns are not guaranteed).
Return shipping costs will be deducted from refunds for non-defective items.